The bots are invading the app space like an endemic. They are getting people to see the technological space as more interactive and quirky than the interface the apps use generally. All our reservations that app industry is booming is transitioning into a faded reality. As the apps blur into oblivion, the developers are more focused on bots which have come to the rescue (Thanks to some of the toolkits for amateurs now. They are easier to create!).
We’re already familiar to the bots on Telegram and Slack platform. The bots on these platforms are free to use and easy to deal with as if they were real humans. Some developers say it’s easier for them to develop bots though it’s a little challenging to market them well.
Line messaging app today allowed AI-powered bots on their interfaces for businesses to interact with their fans and customers. Bots can respond to questions via company’s official Line account. Generic queries could be entertained in an interactive way such as asking for food eating joints around nearby places. The brand’s bot then fires back the suggestion, rating, and maps.
CEO of the Line Corp Takeshi Idezawa said in a statement last month that social media apps would be incorporated very soon and this would definitely mark the beginning of the new era. During his keynote at Line Conference Tokyo 2016, he revealed that Line would launch mobile internet service and a prepaid debit card that ties to Line Pay. These features are all connected to Line’s home market, Japan.
The Line opened this bot API trial program to 10,000 corporate users who can make use of their own AI-based systems inside the messaging app. They will allow bots to be used for customer interaction, Ok Google sorts of searches and suggestions, as well as to control smart home gadgets. It also announced that it has all the right to shut down its bot service any time it wants if something goes wrong. Earlier this month, Microsoft fiasco-ed when its Twitter-based AI Tay, designed to mimic a human teen, went hay-wire. This bot was then led by mischievous Twitterers.
To avoid that kind of disaster, Line is limiting the experimental bots to accounts that have no more than 50 followers.
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