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Technology changing how hotels interact with their customers
Hotels, inns, and lodges - one of the oldest businesses that have survived the test of time. In the Middle Ages, inns and taverns were the only places for people…
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Bitcoin is the next big. Here is what you need to know about it
Bitcoin is now the rage of the online cryptocurrency movement. Rather than be tied down to traditional government-backed currency markets, people turn to bitcoins for buying and selling. Some even…
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Disruption in India – unlock the handcuffs to let enterprises bloom
As a startup founder (in my second innings now), I recall hearing what can’t be done (because of some archaic regulation or protectionist policy) more often than what is allowed…
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The power of simple questions- Another interesting case from BlaBlaCar
Using a product involves making decisions. And when we give users a choice, we often have a vested interest in them choosing one option over another. Because we know it’ll…
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Obvious content, Simple product- An interesting case from BlaBlaCar
At BlaBlaCar simplicity is in our blood. We spend our days designing and building a product that’s easy, that’s simple to use. Content plays a huge part in this. In…
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Here is why your hotel should have a mobile guest self service portal
How often do you see guests walking into your hotel deeply engrossed onto their smartphones? Chances are, it happens all the while. Over the last few years, a silent mobile…
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Re-defining Hospitality Technology. The What? Why? And How?
Over the last decade, the hospitality industry witnessed a plethora of innovations and technological advancements, most of them designed to snatch the decisive powers from the hands of the hotelier…
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Why will I not trust any of the “Budget Hotel Aggregators” and book direct?
Last year we heard and read a lot about budget hotel aggregators and how they are stirring up India’s travel industry. Following OYO Rooms, many startups with similar asset light…
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The importance of CRM in travel marketing
Involvement of a mobile population has become easier & consistent with the Internet; the access of the World Wide Web has turned would-be vacationers into their own travel agents. The…
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